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Bank of Baroda Customer Care – BOB Toll Free Helpline Numbers

February 3, 2018 admin 1 Comment

If you are looking for Bank of Baroda Customer Care Toll Free Helpline Number, Then here you will get all branch phone numbers. From here You can also get BOB Complaint Support Number.

Contents

  • 1 Bank of Baroda Customer Care Toll Free Helpline Numbers
    • 1.1 BOB Corporate Office Address
    • 1.2 Bank of Baroda Head Office Address
    • 1.3 BOB Complaint Support Toll Free Number
      • 1.3.1 Important Note:
    • 1.4 Related

Bank of Baroda Customer Care Toll Free Helpline Numbers

You can feel free to contact BOB Customer care . These are The Bank’s center department toll free numbers.

  • 1800-2233-44
  • 1800-1024-455
  • 1800-1027-788
  • 1800-220-400

BOB Bank of Baroda customer care toll free helpline number

BOB Corporate Office Address

Bank of Baroda,Baroda Corporate Centre,
Plot No-C-26,G-Block,Bandra-Kurla Complex,
Bandra(East),Mumbai-400051.
Office Contact Number:-022-6698-5000-04
Fax Number:-022-2652-3500

Bank of Baroda Head Office Address

Suraj Plaza-1,Sayaji Ganj,Vadodara-390020.
Office Phone Number:-0265-2307852/2361852.
Fax Number:-0265-2362914.

BOB Complaint Support Toll Free Number

In case any of bob customers is having any complaint about Banking Services of Bank of Baroda, Then s/he can  approach concern Branch Manager to resolve the matter at first place.

If any customer is not satisfied with reply the customer , Then s/he may follow the established escalation levels given below.

LevelsEscalationParticulars
Level-1Branch LevelIn case of any complaint, the matter should be first brought to the notice of concerned Branch Manager for immediate Redressal. For that,

Click here for details of Branch

Click here to download Feedback / Grievance Redressal form PDF file that opens in new window. To know how to open PDF file refer Help section located at bottom of the site. (50.5 KB)

Online Complaint (SPGRS)Alternatively, as a result customer may register complaint online. for which an icon “Online Complaint (SPGRS)” is available at home page of bank’s website. Upon lodging the complaint in SPGRS, after the system provides a “Tracker Id ” as an acknowledgement ,customer can also  track the progress of the complaint. For this, Complainant has to preserve the “Tracker Id” reference.

Click here to fill Online Complaint Form

Click here to download Feedback / Grievance Form PDF file that opens in new window. To know how to open PDF file refer Help section located at bottom of the site. (50.5 KB)

Level-2Regional LevelIf the complaint is not redressed to the satisfaction of the customer, Then as a result the user may take the matter with the Regional Manager concerned . hence For which name, address and other details can be obtained by clicking the link below.

Click here for details of Regional Managers

Level-3Zonal LevelIf still any complaint is not redressed, Then the user can take the grievance with the next level i.e Zonal Manager concerned .whose name, address and other details can be obtained by clicking the link below.

Click here for details of Zonal Managers

Details of Functional Heads of Corporate Centre, for customer’s complaints

Level-4Nodal Office LevelIf the complainant still feels unsatisfied with the responses received, Then s/he can address the complaint to the Bank’s Principal Nodal Officer .Who is available at Head Office designated to deal with customers’ complaints / grievance , we are also giving full details of the case on the below mentioned address:

Shri Kuku Ram Kanojia.
General Manager (Operations & Services)
Bank of Baroda, Head Office, Baroda Bhavan, R C Dutt Road,
Alkapuri, BARODA – 390007, (Gujarat) India.
Tel. : (0265) 2363001 – 2316792
Email : [email protected]

–External AgenciesEven after this, if s/he is not satisfied, then as a result S/he is free to take final recourse to the following.

The Banking Ombudsman located in State Capitals under RBI Ombudsman Scheme 2006

Click here for details of Nodal Officers of our Bank for Banking Ombudsman Scheme.

You can also check ANDHRA PRAGATHI GRAMEENA BANK customer care toll free number from here.

Important Note:

Please don’t share your personal information in the below provided comment section. For better help direct contact to Bank of Baroda Customer Care Toll Free Numbers.

Related

Bank of Baroda, Customer Care

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  1. Punjab National Bank(PNB) Customer Care & Toll Free helpline Number says:
    February 23, 2018 at 7:11 am

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